Customer Care and Quality Management.

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We pride ourselves on our ability to deliver a professional and accountable service built around quality, ethics, confidentiality and equality. We work closely with our clients to deliver a tailor made package specific to their needs and as a company we maintain the highest standards of practice and customer care.

We understand that continuity of service provision is paramount and wherever possible we will champion this.  This gives our customers the opportunity to build excellent working relationships with our occupational health professionals which in turn promotes and inspires confidence, trust and mutual respect.

To further support our objectives to deliver continuity of service, our occupational health professionals are subject to a clinical governance programme. This programme encompasses clinical audit, appraisal and professional development. Clinical governance evaluates the practice and performance of our clinical staff to ensure a consistently high standard of clinical care.

We are accredited to ISO 9001 which demonstrates our commitment to quality management – by http://www.sgs.co.uk

For your reference we have the following accreditations: